Recent Posts
- Retail System Failure
- Do you teach your team to sell or to lie?
- Hiring Passionate Employees
- Trends Affecting Small Independent Retailers
- Effective Team Conference Calls
- As Malls Think Small...
- Creating a Sales Compensation program
- Success Secrets
- Asking for the Business
- Recruiting Retail Sales People
Inspiring and Informative Blogs
- Thinking by Peter
- The New Golfer
- Slacker Manager
- Retail Management and Retail Marketing
- Perception Analyzer Dial.Log
- Mark's Journey into Less Weight
- Customer Experience Crossroads
- Creating Passionate Users
- Church of the Customer
- Businesspundit: Main Page - Your Daily Dose of Competitive Advantage and Entrepreneurship
On the Bookshelf
- John F. Lawhon: Selling Retail (Book 1 and Book 2)
Diana Lasalle: Priceless: Turning Ordinary Products into Extraordinary Experiences
Gerald Zaltman: How Customers Think: Essential Insights into the Mind of the Market
- John Cantwell Kiley: Brainsell: Intellectual Strategies for Making the Sale
Larry Bossidy: Execution: The Discipline of Getting Things Done
C. J. Hayden: Get Clients Now!: A 28-Day Marketing Program for Professionals and Consultants
- Karl Albrecht: Service America!: Doing Business in the New Economy
